Percy Chat Terms & Conditions

Last Updated: 17 September 2025

1. Acceptance of Terms

By accessing or using Percy Chat ("Service," "Platform," "we," "us," or "our"), you ("User," "you," or "your") agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, you may not access or use our Service.

These Terms constitute a legally binding agreement between you and Percy Chat. We may modify these Terms at any time, and such modifications will be effective immediately upon posting. Your continued use of the Service constitutes acceptance of any modifications.

2. Service Description

Percy Chat is an AI chat platform that provides access to multiple artificial intelligence models and related services, including but not limited to:

Access to various AI models (proprietary and open-source)
Document upload and analysis capabilities
Web search integration
AI reasoning controls and customization
Chat history and conversation management

Our Service is provided "as is" and we reserve the right to modify, suspend, or discontinue any aspect of the Service at any time.

3. User Accounts and Registration

3.1 Account Creation

You must provide accurate and complete information when creating an account
You are responsible for maintaining the confidentiality of your account credentials
You must be at least 13 years old to use our Service
One person may not maintain multiple accounts

3.2 Account Security

You are solely responsible for all activities that occur under your account
You must notify us immediately of any unauthorized use of your account
We are not liable for any loss or damage arising from unauthorized account access

4. Subscription Plans and Billing

4.1 Service Tiers

Free Tier: Access to free and open-weight models with community support
Pro ($10/month): Premium models with usage limits as specified on our pricing page
Premium ($20/month): Unlimited access subject to fair usage policy

4.2 Payment Terms

Subscription fees are billed monthly in advance
All fees are non-refundable except as required by law
We reserve the right to change pricing with 30 days' notice
Failure to pay may result in service suspension or termination

4.3 Fair Usage Policy

"Unlimited" features are subject to fair usage policy to ensure service quality for all users. Excessive usage that degrades service performance may result in temporary limitations or account review.

5. Acceptable Use Policy

5.1 Permitted Uses

You may use Percy Chat for lawful business and personal purposes consistent with these Terms.

5.2 Prohibited Uses

You may not use our Service to:

Generate illegal, harmful, or malicious content
Harass, threaten, or harm others
Violate any applicable laws or regulations
Infringe on intellectual property rights
Distribute spam, malware, or viruses
Attempt to reverse engineer or hack our systems
Use the Service for competitive intelligence against us
Generate content that violates third-party AI provider policies
Upload copyrighted material without permission
Create fake accounts or impersonate others
Use automated systems to access the Service excessively

5.3 Content Moderation

We reserve the right to review, monitor, or remove content that violates these Terms or applicable law.

6. Third-Party AI Providers

6.1 Third-Party Services

Percy Chat integrates with various third-party AI model providers. Your use of these models is subject to:

The respective provider's terms of service and privacy policies
Usage limitations and restrictions imposed by providers
Availability and performance of third-party services

6.2 No Warranties for Third-Party Services

We do not warrant the availability, accuracy, or performance of third-party AI models and are not responsible for their outputs or limitations.

7. User Content and Data

7.1 Your Content

You retain ownership of content you upload or create using our Service. By using our Service, you grant us a worldwide, royalty-free license to use, store, and process your content solely to provide the Service.

7.2 AI-Generated Content

AI-generated responses are not guaranteed to be accurate, complete, or suitable for any purpose
You are responsible for reviewing and validating AI-generated content
We do not claim ownership of AI-generated content, but you use it at your own risk
AI outputs may not be unique and similar outputs may be generated for other users

7.3 Data Processing

Your use of uploaded files and documents is governed by our Privacy Policy. We process this data solely to provide AI analysis services.

8. Intellectual Property

8.1 Our Rights

Percy Chat, including its software, design, and documentation, is protected by intellectual property laws. We retain all rights not expressly granted to you.

8.2 Feedback

Any feedback, suggestions, or ideas you provide may be used by us without obligation or compensation to you.

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Service Availability and Modifications

10.1 Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service
Scheduled maintenance will be communicated in advance when possible
We are not liable for service interruptions or downtime

10.2 Service Modifications

We reserve the right to modify, update, or discontinue features of our Service at any time with reasonable notice.

11. Disclaimers and Limitation of Liability

11.1 Service Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11.2 AI Content Disclaimers

AI responses may contain errors, biases, or inaccuracies
AI-generated content should not be relied upon for critical decisions
We do not guarantee the accuracy, completeness, or reliability of AI outputs
AI models may produce harmful or inappropriate content despite our safeguards

11.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

WE SHALL NOT BE LIABLE FOR: